{"id":7163,"date":"2026-11-03T11:17:11","date_gmt":"2026-11-03T11:17:11","guid":{"rendered":"https:\/\/www.medeq.ee\/privacy-policy\/"},"modified":"2026-11-03T11:17:11","modified_gmt":"2026-11-03T11:17:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.medeq.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Medeq O\u00dc is committed to protecting your privacy and complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website, <a href=\"https:\/\/www.medeq.ee\/en\/\">medeq.ee\/<\/a>. By using our website, you agree that we may collect and use your data in accordance with this Privacy Policy.<\/p>\n\n<p class=\"wp-block-paragraph\">With this privacy policy, we would like to explain to you what data we collect, how we use it, and what your rights are regarding the protection of your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.<\/p>\n\n<p class=\"wp-block-paragraph\">The controller of your data is Medeq O\u00dc<\/p>\n\n<p class=\"wp-block-paragraph\">Company registration number: 14389533<\/p>\n\n<p class=\"wp-block-paragraph\">Email: info@medeq.ee<\/p>\n\n<p class=\"wp-block-paragraph\">Phone number: +372 622 8111<\/p>\n\n<p class=\"wp-block-paragraph\">We collect and process information in accordance with the European Union\u2019s General Data Protection Regulation (GDPR), which took effect on May 25, 2018.<\/p>\n\n<h2 class=\"wp-block-heading\">Data Collection and Use<\/h2>\n\n<h3 class=\"wp-block-heading\">What Data We Collect<\/h3>\n\n<p class=\"wp-block-paragraph\">The information we collect includes both the information you knowingly and actively provide to us when using or participating in our services or campaigns, as well as all information that your devices send to our products and services when you access them.<\/p>\n\n<p class=\"wp-block-paragraph\">The data we collect includes information that you have knowingly shared with us while using our services or participating in our campaigns, as well as information that your devices automatically transmit to us.<\/p>\n\n<p class=\"wp-block-paragraph\">Your personal data may be provided to us in the following ways:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>When you contact us by phone, email, or online chat<\/li>\n\n\n\n<li>When you browse the website <a href=\"https:\/\/www.medeq.ee\/en\/\">medeq.ee\/<\/a><\/li>\n\n\n\n<li>When you comment on, like, or share a post on our social media account<\/li>\n\n\n\n<li>When you subscribe to our newsletter<\/li>\n\n\n\n<li>When you comment on posts on our website<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Types of Data Collected<\/h3>\n\n<h4 class=\"wp-block-heading\">Personal Information<\/h4>\n\n<p class=\"wp-block-paragraph\">We ask you for personal information only when it is necessary to provide you with a service. When you contact us or visit our website, you may share the following information with us:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>First Name and Last Name<\/li>\n\n\n\n<li>Personal Identification Number<\/li>\n\n\n\n<li>Email Address<\/li>\n\n\n\n<li>Mailing Address, Country, County, City<\/li>\n\n\n\n<li>Phone Number<\/li>\n\n\n\n<li>Chat History Between You and Us<\/li>\n\n\n\n<li>Information About Your Web Browser and IP Address<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\">Log Files<\/h4>\n\n<p class=\"wp-block-paragraph\">Our website, <a href=\"https:\/\/www.medeq.ee\/en\/\">medeq.ee\/<\/a>, stores log files about its visitors. The information collected may include:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Type of device used<\/li>\n\n\n\n<li>Internet Protocol (IP) address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Internet service provider (ISP)<\/li>\n\n\n\n<li>Date and time of website visit<\/li>\n\n\n\n<li>Entry and exit pages; number of clicks on the website<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">The information contained in log files is used to analyze trends, administer the website, track the activities of website visitors, and collect demographic information. The information obtained is not intended to, nor does it allow for, the identification of any individual.<\/p>\n\n<h4 class=\"wp-block-heading\">Cookies<\/h4>\n\n<p class=\"wp-block-paragraph\">Like most websites, <a href=\"https:\/\/www.medeq.ee\/en\/\">medeq.ee\/<\/a> uses \u201ccookies.\u201d A cookie is essentially a text file that is stored on the user\u2019s device when visiting a website. Cookies are used to determine and save preferences, regional settings, service usage options, and more.<\/p>\n\n<p class=\"wp-block-paragraph\">If you wish, you can disable cookies in your browser settings, but in that case, the service provided to you may be disrupted.<\/p>\n\n<p class=\"wp-block-paragraph\">Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed your browser or shut down your computer. Session cookies, however, are deleted immediately after you close your browser.<\/p>\n\n<p class=\"wp-block-paragraph\">Cookies are categorized by their purpose:<\/p>\n\n<p class=\"wp-block-paragraph\">Essential cookies. These are session cookies designed to enable you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the services you request.<\/p>\n\n<p class=\"wp-block-paragraph\">Notification cookies. These cookies determine whether users have accepted the use of cookies on the website.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Functionality cookies. These cookies allow your browser to remember the choices you make while using the website, such as saving your login information or language preferences. The purpose of these cookies is to provide you with a more personalized experience and to prevent you from having to re-enter your preferences.<\/strong><\/p>\n\n<h3 class=\"wp-block-heading\">How We Use the Data<\/h3>\n\n<p class=\"wp-block-paragraph\">We may use the information we collect for various purposes, including:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>To maintain, manage, develop, personalize, and expand our website<\/li>\n\n\n\n<li>To collect statistics so that we can provide better services and\/or offers and understand and analyze the behavior of our website visitors<\/li>\n\n\n\n<li>To identify you by phone, text message, or email<\/li>\n\n\n\n<li>To send you information and request feedback about our services<\/li>\n\n\n\n<li>To prevent fraud and protect our website<\/li>\n\n\n\n<li>To allow us to connect with you via social media accounts<\/li>\n\n\n\n<li>To review chat history in order to provide relevant advice more quickly<\/li>\n\n\n\n<li>To improve the quality of our service and provide more effective browsing solutions<\/li>\n\n\n\n<li>To develop new products and services or improve their functionality<\/li>\n\n\n\n<li>To simplify and speed up our interactions with you when you contact us<\/li>\n\n\n\n<li>For other purposes. For example, to analyze data, study trends, and evaluate the effectiveness of our advertising campaigns.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">In what circumstances might we share your data<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>We may share or transfer your personal information in connection with a change in ownership of our company, a merger, a sale of assets, financing, or an acquisition. We will notify you of any transfer of your personal information and of any change in the privacy policy that applies to it.<\/li>\n\n\n\n<li>We may share your information with our partner companies, requiring them to comply with this Privacy Policy. Partner companies include our parent and subsidiary companies, joint venture partners, or companies that we own.<\/li>\n\n\n\n<li>We may share your data with our business partners to offer you certain products, services, or promotions.<\/li>\n\n\n\n<li>With your consent, we may disclose your personal data for any other purpose.<\/li>\n\n\n\n<li>We are required to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with a legal obligation, protect our rights or property, prevent or detect potential violations related to the use of our service, and ensure the safety of service users.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Retention of Your Personal Data<\/h3>\n\n<p class=\"wp-block-paragraph\">The Company will retain your personal data only for as long as necessary for the purposes set forth in this Privacy Policy. We retain and use your personal data to the extent necessary to fulfill our legal obligations (for example, if we are required to retain your data to comply with applicable laws), to resolve disputes, and to enforce our legal agreements and policies.<\/p>\n\n<p class=\"wp-block-paragraph\">The company also retains log files for internal analysis purposes. Log files are typically retained for a shorter period of time, unless this data is used to enhance security or improve the functionality of our service, or unless we are required by law to retain this data for a longer period.<\/p>\n\n<h3 class=\"wp-block-heading\">Processing of Children\u2019s Data<\/h3>\n\n<p class=\"wp-block-paragraph\">None of our products or services are directed at children under the age of 13, and we do not knowingly collect data from children under the age of 13. If we suspect that we are processing the data of a person under the age of 13, we will remove that person from all of our databases.<\/p>\n\n<h2 class=\"wp-block-heading\">Your Rights to Protect Your Data<\/h2>\n\n<p class=\"wp-block-paragraph\">You always have the right not to share your information with us, knowing that this may affect your experience on our website. If you decide not to share your information with us, we will not treat you any differently as a result. When you provide us with personal information, you understand that we will collect, store, use, and disclose it in accordance with this Privacy Policy. You have the right to request details about the data we collect about you.<\/p>\n\n<p class=\"wp-block-paragraph\">When we receive personal information about you from a third party, we protect it in accordance with this Privacy Policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.<\/p>\n\n<p class=\"wp-block-paragraph\">Even if you have previously consented to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communications with us and to request that we remove your data from our databases. From time to time, we may also ask you for information to verify your identity. If you find that the information we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email at info@medeq.ee or by phone at +372 622 8111. We will do everything in our power to correct any inaccurate, incomplete, misleading, or outdated information.<\/p>\n\n<p class=\"wp-block-paragraph\">If you believe we have violated applicable data protection laws and wish to file a complaint, please contact us using the contact information provided in this document and provide us with all details regarding the violation. We will investigate your complaint promptly and respond to you in writing, presenting the results of our investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact a regulatory authority or data protection authority.<\/p>\n\n<h2 class=\"wp-block-heading\">GDPR Data Protection Rights<\/h2>\n\n<p class=\"wp-block-paragraph\">We want to ensure that you are aware of all your data protection rights. Every user of this website has the right to the following:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Right of Access \u2013 You have the right to request copies of your personal data.<\/li>\n\n\n\n<li>Right to Rectification \u2013 You have the right to request that we correct any data that you believe is inaccurate. You also have the right to request that we complete any data that you believe is incomplete.<\/li>\n\n\n\n<li>Right to erasure\u2014under certain conditions, you have the right to request that your personal data be erased.<\/li>\n\n\n\n<li>Right to restriction of processing\u2014under certain conditions, you have the right to request that the use of your personal data be restricted.<\/li>\n\n\n\n<li>Right to Object to the Use of Personal Data \u2013 Under certain conditions, you have the right to object to the use of your personal data.<\/li>\n\n\n\n<li>Right to Data Portability \u2013 Under certain conditions, you have the right to request that we transfer the collected data to a third party or directly to you.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">The Security of Your Data<\/h2>\n\n<p class=\"wp-block-paragraph\">The security of your personal data is important to us, but please keep in mind that no method of transmitting information over the Internet or electronic storage is 100% secure. Although we do our best to protect your data, we cannot guarantee its complete security.<\/p>\n\n<p class=\"wp-block-paragraph\">Medeq O\u00dc will take all reasonable measures necessary to ensure that your data is processed securely and in accordance with this Privacy Policy and the laws of the Republic of Estonia. Your data will not be disclosed to any organization or country, unless there is a valid reason to do so and the security of your data is guaranteed.<\/p>\n\n<h2 class=\"wp-block-heading\">Links to Other Websites<\/h2>\n\n<p class=\"wp-block-paragraph\">Our website may contain links to other websites that are not owned by us. If you click on a third-party link, you will be redirected to that third party\u2019s website. We strongly recommend that you review the privacy policy of every website you visit.<\/p>\n\n<p class=\"wp-block-paragraph\">We have no control over third-party websites and assume no responsibility for their content, privacy policies, services offered, or anything else.<\/p>\n\n<h2 class=\"wp-block-heading\">Privacy Policy Updates<\/h2>\n\n<p class=\"wp-block-paragraph\">We reserve the right to make changes to this privacy policy as necessary. Following an update to the privacy policy, we will change the update date listed at the bottom of the document. If you continue to visit and use our website after the privacy policy has been updated, we will consider this to be your tacit consent to the changes.<\/p>\n\n<p class=\"wp-block-paragraph\">Last updated on 09\/30\/2026<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Medeq O\u00dc is committed to protecting your privacy and complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website, medeq.ee\/. By using our website, you agree that we may collect and use your data in accordance with this Privacy Policy. With this privacy policy, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7163","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.medeq.ee\/en\/wp-json\/wp\/v2\/pages\/7163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.medeq.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.medeq.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.medeq.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.medeq.ee\/en\/wp-json\/wp\/v2\/comments?post=7163"}],"version-history":[{"count":1,"href":"https:\/\/www.medeq.ee\/en\/wp-json\/wp\/v2\/pages\/7163\/revisions"}],"predecessor-version":[{"id":7164,"href":"https:\/\/www.medeq.ee\/en\/wp-json\/wp\/v2\/pages\/7163\/revisions\/7164"}],"wp:attachment":[{"href":"https:\/\/www.medeq.ee\/en\/wp-json\/wp\/v2\/media?parent=7163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}